1Password review

1Password score breakdown

What 1Password is and who it is for

1Password is a password manager sold to individuals, families and businesses, according to the vendor. It stores logins and other items in encrypted vaults and fills them in through desktop apps, browser extensions and mobile apps. It is a paid product, and the vendor offers a 14-day free trial without a credit card.

It suits households that want shared vaults and organizations that want a password manager with identity provider integrations at a published per-seat price. If you want a free tier, third-party reviewers point to Bitwarden, which has a review on this site. Teams that need a large managed rollout will find that enterprise pricing is quoted by sales.

What 1Password does

The core product stores passwords and other items, generates credentials and shares vaults. The Families plan allows up to five users with unlimited shared vaults and guest accounts. Team plans add sharing, role-based permissions and security alerts, according to the vendor. The Business tier adds identity provider integrations such as Okta, Entra ID, OneLogin and Duo, plus user and group provisioning with providers such as Google Workspace, Okta, JumpCloud and Rippling. Review platform reviewers on G2 most often praise ease of use, security and an intuitive design.

Account security rests on the account password combined with a Secret Key, and the vendor states that it cannot read customer data because data is decrypted only locally. The same model is the most consistent complaint in third-party reviews (third-party reported). A user who loses both the Secret Key and the master password cannot recover the account, and some reviewers report friction when setting up new devices.

The vendor publishes SOC 2 Type 2 and ISO certifications. Data export has limits. Desktop exports go to 1PUX or CSV, the CSV covers only Login and Password items and leaves out custom fields such as 2FA backup codes, and exports are plaintext. Passkeys cannot be exported from desktop apps, and mobile export through Credential Exchange needs iOS or iPadOS 26 or later, or Android 14 or later. Identity provider integrations sit at the Business tier, not on the Teams Starter Pack.

Vendor case studies report outcomes. Dovetail reports password-related IT support tickets cut in half with 95% employee adoption, and the managed service provider Bantam Technologies reports 100% trial-to-paid conversion and zero customer churn. A Forrester study commissioned by 1Password models a composite organization with 206% ROI and payback in under six months. All of these are vendor-sourced.

1Password pricing

Consumer plans, vendor-sourced:

• Individual: $3.99 per month billed yearly, for 1 user with 1GB of storage. A promotion shows $2.99 per month for the first 12 months for new customers on annual billing bought directly.
• Families: $5.99 per month billed yearly, for up to 5 users. The promotion shows $4.49 per month.

Business plans, vendor-sourced:

• Teams Starter Pack: $2.49 per user per month billed yearly for 10 to 20 users, with a flat $24.95 per month for up to 10 members and extra seats at $4.99 per seat per month.
• Business: $8.99 per user per month billed yearly.
• Enterprise: quoted by sales.

Third-party reporting from MacRumors and MacTrast says annual prices rose on March 27, 2026, from $35.88 to $47.88 for Individual and from $59.88 to $71.88 for Families. Those totals match the current vendor prices. Sources disagree on some figures. A Cybernews page lists $2.99 for Individual and $4.49 for Families, which matches the promotional prices, and older Capterra and eSecurityPlanet pages list Business at $7.99 per user per month against the vendor's $8.99.

Entry cost and total cost diverge for teams. The Business seat price is about 3.6 times the Teams Starter seat price, and identity provider integrations and provisioning only come with Business. Third-party sources describe the product as one of the more expensive options.

1Password pros

• Review platform volume is large, with a 4.6 rating on G2 (sources disagree on the count, 1,808 and 1,692 reviews) and a 4.7 rating from about 2,100 reviews on Capterra, where the recommendation rate is 90%.
• The vendor publishes its security documentation, including a downloadable SOC 2 report.
• Capterra reviewers give ease of use 4.6 and features 4.7 out of 5.
• Families includes up to five users with unlimited shared vaults and guest accounts.
• Business adds identity provider integrations and provisioning at a published per-seat price.

1Password cons

• There is no free plan, and the March 2026 price increase raised Individual to $47.88 a year and Families to $71.88.
• The Secret Key model means a lost Secret Key and master password leaves the account unrecoverable, and reviewers report friction on new devices.
• Desktop CSV export leaves out custom fields such as 2FA backup codes, passkeys cannot be exported from desktop apps, and exports are plaintext.
• Customer outcomes are vendor-sourced, and the Forrester figures model a composite organization.
• The jump from Teams Starter at $2.49 to Business at $8.99 per user is steep for teams that need identity provider integrations.

How 1Password compares

• Bitwarden: the password manager to choose instead of 1Password if you want a free plan, because third-party sources describe it as free and open source while 1Password has no free tier.
• NordPass: the password manager to choose instead of 1Password if you want the experience third-party sources call the closest to 1Password's, with a breach scanner and email masking.
• Dashlane: the password manager to choose instead of 1Password if ease of use and business plans are the priority, as third-party sources note.

Featured in: Best password managers

Last researched: October 29, 2026.

Reviewed by Greylisting Team.

1Password verdict

1Password earns a solid score for its review platform volume, published certifications and mature sharing and business features. It does not offer a free plan, its prices rose in March 2026, and its export and recovery rules are stricter than some buyers expect. It is right for households and teams that will pay for a well documented manager, and not for people who want a free tier or full export of passkeys and custom fields from the desktop apps.