NordPass review
Low-priced password manager with business certifications, held back by limited sharing and no phone support
G2 lists about 640 reviews for NordPass Business with a 4.5 out of 5 rating, but independent reviewers report no phone support, no shared folders on family plans and a free plan limited to one active device.
NordPass score breakdown
| Criterion | Weight | Score |
|---|---|---|
| Proof of results | 30% | 6.5/10 |
| Output quality | 25% | 7.0/10 |
| Ease of use | 15% | 7.0/10 |
| Pricing and value | 15% | 7.0/10 |
| Customer support | 10% | 6.5/10 |
| Security and compliance | 5% | 7.5/10 |
What NordPass is and who it is for
NordPass is a password manager from Nord Security, sold as a free and Premium plan for individuals, a Family plan, and Teams, Business and Enterprise plans for organisations. Third-party sources describe it as part of the Nord product family. The vendor states that it encrypts data locally before upload and uses XChaCha20 encryption.
It suits individuals who want a low-cost paid plan and teams that want a managed vault with single sign-on options. If you want a free plan that works on several devices at once, a third-party comparison describes Bitwarden as offering unlimited passwords and devices on its free tier. If you want a product with a travel mode and a Secret Key, reviewers point to 1Password.
What NordPass does
NordPass stores logins and other items in an encrypted vault, fills them into sites and apps, and syncs the vault across devices. Paid plans add password health checks and breach monitoring, which independent reviewers say the free plan lacks. A third-party news feed reports an identity masking feature launching on October 20, 2026.
The free plan stores unlimited passwords but allows one active device at a time. Reviewers at Tom's Guide, PCWorld and passwordmanager.com report that logging in on a second device signs the first one out, although the vault still syncs.
Independent reviewers list several shortcomings: no phone support, no shared folders on family plans, a cumbersome login process and no custom fields on iOS. One Capterra reviewer who gave 3.0 out of 5 cited unreliable autofill and browser extension behaviour. Among G2 reviewers, the most common criticisms are missing features, limited access, sharing limits, slow performance and bugs, each raised in roughly 23 to 27 reviews.
On security, the vendor states that NordPass Business holds ISO/IEC 27001 and SOC 2 Type 2, and that Cure53 has audited the product. These are vendor-sourced claims. The vendor also lists single sign-on integrations with Entra ID, MS ADFS, Okta and Google Workspace. Third-party reviews disagree on which plan includes which provider. NordPass documents a logged CSV export of the organisation member list in the Business admin panel. A third-party guide describes a CSV export of vault items from the web vault that requires the master password.
NordPass pricing
Sources disagree on every published figure, and all are third-party reported. Prices are per month, billed on one-year or two-year terms, and per user for business plans.
- Premium: $1.29 to $1.38 (Cybernews, two-year terms), as low as $1.59 (security.org), $1.79 (another reviewer's list) and $2.49 (PricingSaaS).
- Family, six users: $2.32 to $2.58 (Cybernews) and $3.49 (PricingSaaS).
- Teams, ten users: from $1.79 (Cybernews) and $1.99 (PricingSaaS).
- Business: from $2.87 (Cybernews) and $3.99 (PricingSaaS).
- Enterprise: $5.39 (PricingSaaS).
- Free: unlimited password storage on one active device at a time (reviewers at Tom's Guide, PCWorld and passwordmanager.com).
Cybernews states that the quoted prices apply to the initial term and renew higher, and that all plans carry a 30-day money-back guarantee. The gap between the entry price and the renewal price is the main cost to check.
NordPass pros
- G2 lists about 640 reviews for NordPass Business with a 4.5 out of 5 rating, a sample large enough to show recurring themes.
- Trustpilot shows about 2,000 reviews with a 4.1 out of 5 rating.
- Capterra reviewers rate ease of use at 4.4 out of 5, and 80% would recommend the product.
- The free plan stores unlimited passwords, and paid plans start at low monthly prices on multi-year terms.
- The vendor states that NordPass Business holds ISO/IEC 27001 and SOC 2 Type 2, and lists single sign-on and SCIM integrations for organisations.
NordPass cons
- The main drawback of NordPass is that it has no phone support, according to independent reviewers, and G2 reviews of NordPass also raise missing features and sharing limits.
- NordPass Family plans lack shared folders, according to reviewers.
- The NordPass free plan allows only one active device at a time and omits password health and breach monitoring.
- Published NordPass prices differ across sources, and the quoted entry prices renew higher after the initial term.
- Independent reviewers report a cumbersome login process and no custom fields on iOS.
How NordPass compares
- Bitwarden: choose it if you want a free tier with unlimited devices and open source code, according to third-party comparisons.
- 1Password: choose it if you want a Secret Key and Travel Mode and accept a 14-day trial instead of a free plan.
Featured in: Best password managers
Last researched: October 29, 2026.
Reviewed by Greylisting Team.
NordPass verdict
NordPass earns a mid-range score on the strength of its review platform volume, low entry prices and business certifications claimed by the vendor. It will not give you phone support, shared folders on family plans or a free plan that works on several devices at once. It is right for individuals and small teams who want an inexpensive managed vault. It is a weaker fit for families that need shared folders or anyone who needs more than one device on a free plan.