monday.com review
Strong review volume and flexible boards, but SAML SSO and key features sit on higher tiers
In this monday.com review, the project management tool scores 7.0/10: review platform data shows 4.7/5 from 15,384 reviews on G2, but the three-seat minimum, Gantt views from Standard, time tracking from Pro and sales-quoted SAML single sign-on raise the real cost above the list price. It suits teams that want configurable boards and automations and can budget for Standard or Pro, while teams that need more than two free seats or SAML single sign-on without an Enterprise contract should consider another option.
monday.com score breakdown
| Criterion | Weight | Score |
|---|---|---|
| Proof of results | 30% | 7.5/10 |
| Output quality | 25% | 7.0/10 |
| Ease of use | 15% | 7.5/10 |
| Pricing and value | 15% | 6.0/10 |
| Customer support | 10% | 6.5/10 |
| Security and compliance | 5% | 7.0/10 |
What monday.com is and who it is for
monday.com is a project management platform built around configurable boards, automations and dashboards, and its project management product is called monday work management. It belongs to a suite that also includes monday CRM, monday service and monday dev, and review platform data shows broad adoption: G2 lists 4.7/5 from 15,384 reviews, and Capterra lists 4.6/5 from 5,945 reviews as of April 29, 2026.
monday.com suits teams that want configurable boards, automations and dashboards on a per-seat plan, and that can use the timeline and Gantt views available from the Standard tier. Teams that need a free tool beyond two seats, or that need SAML single sign-on without a sales conversation, should look at another option such as ClickUp.
What monday.com does
The vendor states that paid tiers add capability step by step. Basic includes unlimited items and free viewers. Standard adds timeline and Gantt views, a calendar and guest access. Pro adds private boards and time tracking. Enterprise adds portfolio and resource management. Automation and integration actions are capped per tier at 250 on Standard, 25,000 on Pro and 250,000 on Enterprise (vendor-sourced).
Basic, Standard and Pro each include a monthly AI credit allowance of 1,000, 2,000 and 3,000 respectively (vendor-sourced). A third-party source reports that credits are now bundled into the tiers rather than sold as an add-on.
Reviewers on Capterra report a learning curve, because automations are specific to set up, plus a few minor bugs. The Capterra sub-scores are 4.5 for ease of use and 4.4 for customer service (review platform).
On security, Google single sign-on is available on Pro and Enterprise, while Okta, OneLogin and custom SAML 2.0 are Enterprise only. Admins can export the whole account's data, and custom exports are possible through the API (vendor-sourced).
monday.com pricing
Prices are per seat per month on annual billing.
- Free: $0 for up to 2 seats, 3 boards and 3 Docs (vendor-sourced).
- Basic: CAD 13 on the vendor page, and $9 in third-party USD listings.
- Standard: CAD 17 on the vendor page, and $12 in third-party USD listings.
- Pro: CAD 26 on the vendor page, and $19 in third-party USD listings.
- Enterprise: custom pricing, quoted by sales (vendor-sourced).
Sources disagree on the figures partly because they use different currencies. The vendor page shows Canadian dollars, and most third-party guides report US dollars. One guide lists $12, $14 and $27 and says monthly billing adds 18%. The vendor FAQ says monthly billing is not discounted.
Paid plans start from three seats, so the third-party USD entry cost is about $27 a month on Basic. Entry cost understates total cost, because Gantt views, private boards, time tracking and larger action limits require Standard or Pro, and SAML single sign-on requires Enterprise.
monday.com pros
- G2 lists 4.7/5 from 15,384 reviews, and Capterra lists 4.6/5 from 5,945, which gives a large independent evidence base (review platform).
- Capterra reviewers rate ease of use at 4.5/5 (review platform).
- Vendor-published case studies report outcomes such as 15x ROI and about 14,729 hours saved a year at TodayTix, and a 346% ROI increase at Motorola (vendor-sourced).
- Basic, Standard and Pro each include a monthly AI credit allowance, so AI features do not need a separate purchase on those tiers (vendor-sourced).
- The vendor supports full account data export (vendor-sourced).
monday.com cons
- Plans start from three seats, so the entry cost is higher than the per-seat list price suggests.
- Timeline and Gantt views start at Standard, and time tracking and private boards start at Pro.
- SAML single sign-on through Okta, OneLogin or custom SAML is limited to the sales-quoted Enterprise tier.
- Capterra reviewers describe a learning curve for automations and a few minor bugs, and say it is not the cheapest option (review platform).
- The vendor lists 24/7 support at Enterprise, and a third-party comparison site describes support as email only.
How monday.com compares
- Asana: a third-party comparison site ranks Asana just behind monday.com on features, so consider it when you want a similar feature set from a different interface.
- ClickUp: third-party comparison sites list ClickUp as a lower-priced option with a free plan, so consider it when per-seat cost is the main constraint.
Featured in: Best project management software
Last researched: October 29, 2026.
Reviewed by Greylisting Team.
monday.com verdict
monday.com earns a 7.0 on the strength of its review volume and its tiered feature set. It does not offer a low total cost, because the three-seat minimum and tier-gated features raise the price, and SAML single sign-on requires a sales-quoted plan. It is right for teams that want configurable boards and automations and can budget for Standard or Pro. It is not right for very small teams that need more than two free seats, or for organisations that require SAML single sign-on without an Enterprise contract.