ClickUp review

ClickUp score breakdown

What ClickUp is and who it is for

ClickUp is a project management platform that puts task management, documents, whiteboards and chat in one product, and third-party pricing guides and Capterra reviewers place it with individuals, small teams and mid-sized teams. Zeb Evans and Alex Yurkowski founded it in 2017, according to third-party reporting by TechCrunch. Third-party descriptions list list, board, calendar and Gantt views for tasks, Docs with real-time editing and task linking, Whiteboards, and communication through task comments, notifications and chat.

ClickUp suits individuals, small teams and mid-sized teams, and third-party pricing guides match plans to team size: Free Forever for individuals and solo workers, Unlimited for small teams of 2 to 10 users, and Business for mid-sized teams of 10 to 100 users. Reviewers cite complexity and a learning curve as the main reasons a team might look elsewhere (third-party reported). If you want a simpler tracker, compare the siblings listed under "How ClickUp compares".

What ClickUp does

The core is task and project management with several views of the same work. Docs and Whiteboards sit beside tasks, so planning notes and task lists can live in one workspace. Built-in chat, comments and notifications cover day-to-day communication.

Automation is capped by plan. Third-party pricing guides report 100 automation runs a month on the free plan, 1,000 on Unlimited and 10,000 on Business. Business also adds workload management, advanced dashboards, goal folders and custom role permissions, and Google single sign-on (third-party reported). Unlimited adds unlimited storage, integrations and dashboards.

TechCrunch reported in 2023 that ClickUp introduced an AI assistant. AI is sold as a paid add-on on every plan, covered under pricing below. Independent reviewers describe the breadth of features as a strength and the same breadth as the source of the complexity.

On security, the vendor publishes pages and blog posts on SOC 2 Type 2 compliance and ISO certifications (vendor-sourced). Single sign-on is a Business tier feature, so teams that require it need that plan or higher.

ClickUp pricing

Figures are in US dollars per user per month and come from third-party pricing guides, several of which are published by competing tools. The figures below agree across multiple sources.

• Free Forever: $0, with unlimited tasks and unlimited users (third-party reported). Sources disagree on storage, giving 60MB in one source and 100MB in another.
• Unlimited: $7 billed annually or $10 billed monthly (third-party reported).
• Business: $12 billed annually or $19 billed monthly (third-party reported).
• Enterprise: quoted by sales. A competitor-published guide says it comes with a dedicated success manager and custom onboarding (third-party reported).
• Business Plus: one agency guide reports a $19 plan available by upgrade or through a partner but no longer on the public pricing page. Other sources list four plans.
• AI add-ons: Brain AI is $9 per user per month and Everything AI is $28, on top of the plan price (third-party reported).

Total cost diverges from entry cost once AI is added. One third-party guide calculates a 25-seat Business plan at about $3,600 a year, and about $6,300 a year with Brain on every seat. The second figure assumes the $9 add-on price.

ClickUp pros

• The free plan has unlimited tasks and unlimited users, and third-party guides note that a free plan with no seat limit is unusual in the category.
• Tasks, Docs, Whiteboards and chat sit in one platform, so a team can avoid running separate tools for each.
• Paid plans start at $7 per user per month billed annually, with Business at $12.
• Capterra shows a 4.6 rating from 4,558 reviews (review platform), a large sample for a project management tool.
• Automation allowances rise from 100 runs a month on the free plan to 10,000 on Business, which gives growing teams clear steps to move up.

ClickUp cons

• AI costs extra on every plan, at $9 or $28 per user per month, which adds about 75% to a Business bill in the 25-seat example above.
• Automation runs are capped by tier, so heavy automation users reach the limits of Unlimited at 1,000 runs a month.
• Reviewers report complexity and a learning curve (third-party reported), which can slow adoption for teams that only need simple task tracking.
• Single sign-on, workload management and advanced dashboards require the Business plan, and storage on the free plan is small.
• Plan details are reported inconsistently across third-party sources, including free storage and whether a Business Plus tier exists, which makes the real cost harder to forecast.

How ClickUp compares

• Asana: a named ClickUp competitor, worth comparing if ClickUp's per-seat AI add-ons and tiered automation limits drive your cost.
• monday.com: a named ClickUp competitor, worth comparing if the learning curve ClickUp reviewers describe is your main concern.

Featured in: Best project management software

Last researched: October 28, 2026.

Reviewed by Greylisting Team.

ClickUp verdict

ClickUp earns a 7.0 for a broad feature set, a free plan with no seat limit, low entry pricing and a large Capterra sample at 4.6 from 4,558 reviews. It will not stay at its headline price if you add AI, need high automation volume or require single sign-on, and reviewers describe a learning curve. It suits teams of any size that want tasks, docs and chat in one place and can budget for the Business plan. It is a weaker fit for teams that want a simple tracker or a predictable low bill.