Trello review
Board and card project management with a free plan, but key admin controls sit on Enterprise
Trello is Atlassian's board and card project management tool, and this Trello review scores it 6.5/10, with a free plan and paid plans at $5 to $17.50 per user per month (third-party reported). It suits teams that want a simple place to start, but the AI features need a paid plan, SAML single sign-on is documented for Enterprise, and the named customer results come from Trello's own case studies (vendor-sourced).
Trello score breakdown
| Criterion | Weight | Score |
|---|---|---|
| Proof of results | 30% | 6.0/10 |
| Output quality | 25% | 6.5/10 |
| Ease of use | 15% | 7.5/10 |
| Pricing and value | 15% | 7.0/10 |
| Customer support | 10% | 5.5/10 |
| Security and compliance | 5% | 7.0/10 |
What Trello is and who it is for
Trello is a project management tool from Atlassian that organizes work as cards on boards, and teams of all sizes use it to manage projects and tasks (third-party reported, Nudge Security). Atlassian acquired Trello in January 2017 (third-party reported, TechCrunch). Atlassian also develops Jira and Confluence (third-party reported, GIGAZINE), so Trello sits in the same vendor family as those two products. G2, Capterra and Trustpilot each host Trello review pages.
Trello is best suited to teams that want a simple board and card project management tool and a free plan to start on. Teams that already work in Jira or Confluence will find Trello comes from the same vendor. Teams that want a different working model than boards and cards can compare Asana and monday.com.
What Trello does
Trello organizes work as cards that move across boards. Tasks and projects live on those boards, and the product is built around that one model rather than a long list of separate modules.
On July 30, 2026, Atlassian announced seven AI features for every paid Standard, Premium or Enterprise user (vendor-sourced, Atlassian blog). One of the seven, the widget card, was announced for Trello Labs. A third-party write-up reports that six of the features were shipping at the time of the announcement and one was still on the way (third-party reported, Avaratak). AI features are judged under output quality, and the staged rollout is one reason that score sits at 6.5.
On security, Trello publishes a Trust Center at trello.com/trust. It also publishes a guide to setting up SAML single sign-on for Trello Enterprise (vendor-sourced), which places single sign-on on the Enterprise plan. Third-party guides describe how to export boards, accounts and workspaces.
Trello's own customer pages name UNICEF and SwagUp as customers (vendor-sourced). Those pages are the vendor's own account of results.
Trello pricing
Third-party pricing pages (automationatlas.io and costbench) list four plans: Free, Standard, Premium and Enterprise. They give the prices as free, $5, $10 and $17.50 per user per month, in that order (third-party reported).
- Free: no charge.
- Standard: $5 per user per month.
- Premium: $10 per user per month.
- Enterprise: $17.50 per user per month.
The seven AI features announced in July 2026 apply to paid Standard, Premium and Enterprise users (vendor-sourced), so the Free plan does not include them. Because prices are per user, total cost grows with the number of people on a paid plan. Several third-party pricing guides frame their coverage around hidden fees, Power-Up costs and free plan limits, so the entry price is not always the final cost.
Trello pros
- A Free plan exists, so a team can start on boards and cards without paying (third-party reported).
- The entry paid plan is listed at $5 per user per month, the lowest paid price among the listed tiers (third-party reported).
- Trello's own site names UNICEF and SwagUp as customers with published case studies (vendor-sourced).
- The seven AI features announced in July 2026 are available to every paid Standard, Premium and Enterprise user (vendor-sourced).
- Enterprise customers have a documented SAML single sign-on setup guide and a public Trust Center (vendor-sourced).
Trello cons
- Pricing is per user, so the cost rises with every added seat, and the AI features need a paid plan.
- SAML single sign-on is documented for Enterprise, the most expensive of the listed tiers.
- One of the seven AI features, the widget card, was announced for Trello Labs rather than as a general feature, and a third-party write-up says one feature was still to ship at announcement (third-party reported).
- A thread on Atlassian's community forum titled "is actual customer support available?" shows users asking about support (self-reported).
How Trello compares
- Asana: choose it if you want to compare a different project management approach before settling on boards and cards.
- monday.com: choose it if you want another option for managing projects beyond the board and card format.
Featured in: Best project management software
Last researched: October 28, 2026.
Reviewed by Greylisting Team.
Trello verdict
Trello earns 6.5/10. It offers a board and card model, a free plan and paid tiers priced per user from $5 per month, according to third-party pricing pages. It is right for teams that want a simple place to start and may later pay for AI features. It is a weaker fit for teams that need single sign-on without moving to the Enterprise plan, and for buyers who want customer outcomes from sources other than the vendor.